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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4147 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3500 Views
  • 0 replies
  • 5 Helpful

Re: Signal

Yeah ive found out off a local group they are moving the mast but they sent absolutely no warning and im rather peeved as it now affecting my work. Ill be ringing them as soon as i get signal as i dont think i should have to pay for a service im not ...

kerenab9 by Investigator
  • 368 Views
  • 3 replies
  • 1 Helpful

Re: Signal

I am based in London, and I have also noticed this week that my signal is 1 bar. I have been working from my home office for 2.5 years without an issue and this week my clients have noticed that they cant hear me clearly. 

Re: Signal

I've also noticed the same thing over the last few days/week.I'm being passed around 3 different masts.Signal bounces from -10~dBm to -120dBM, then back to -10~dBm.Network status shows no errors or issues.I've flagged this with EE but no doubt I'll g...

Signal

For the past 3 days I havent been able to get much signal at most ive had 1 bar! If not none at all is there a reason for this because im currently paying for a service im not even recieving 

kerenab9 by Investigator
  • 345 Views
  • 2 replies
  • 2 Helpful

Not registered on network

Hey, I've been an ee mobile customer for a long time. Since last night when I call it says not registered on network, and emergency calls only. But also have bars showing signal on my phone. Tried the old turn off turn on. Checked on the ee checker w...

Amy1100 by Visitor
  • 732 Views
  • 2 replies
  • 3 Helpful

Signal issues

Hi my name sami  I has contract with ee  more than a year but in last few days I have no signal ! hope hear from soon  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Samizada by Visitor
  • 290 Views
  • 1 replies
  • 0 Helpful