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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3445 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2784 Views
  • 0 replies
  • 5 Helpful

Resolved! How do I send a voicemail on Android?

Hey, I would like to know if its possible to send a voicemail to a phone number on the EE network? This is a work call I want to make but the manager may be unavailable so is it possible to just send a voice mail without phoning in?Its OK if there is...

Jank0x by Skilled Contributor
  • 1409 Views
  • 2 replies
  • 3 Helpful

Poor signal since my new phone

Hi there, I was using a Samsung galaxy and had never any issues when trying to access links on emails , texts etc or general internet usage but since I went to iPhone 14 it’s been a nightmare. Can anyone please give me any advise as I am regretting s...

Mrsboo by Visitor
  • 690 Views
  • 2 replies
  • 5 Helpful

5G broadband Lag spikes

ive recently got 5g broad band when i do a speed test i get around 30 ms ping which is fine but whilst im playing games it spikes to like 200 for a second or 2 fairly often 

9-Matt by Investigator
  • 2284 Views
  • 11 replies
  • 0 Helpful

Re: Apply to have a mobile phone mast installed

Hi  we have a 30m tower free standing we know EE are struggling to get planning permission for a new mast location in our area as two of your masts are beyond repairing. How do we go about applying for the mast to be placed on our tower.Many thanks M...

Matt85uk by Explorer
  • 555 Views
  • 4 replies
  • 0 Helpful

5g Mast

Would EE like to place  a 5g Mast on my land? I live in Fawkham and have a wooded area I think would be suitable? 

No networks

my network doesnt work. I have been with BT for many years. Purchased a new iphone a few weeks ago because my iphone was becoming obsolete. Through BT an offer with EE was available. Now I seem to pay two bills, but I thought I was getting an update ...

Poor service since day 1

I have had poor service from day one, says I have 5G but it's ridiculously slow (4Mb/s) then I've been told to use WiFi... How do I do that when I'm out working. My phonecalls drop in and out. I've phone up multiple times the first time, I was told t...

WillRob7 by Explorer
  • 303 Views
  • 2 replies
  • 0 Helpful