Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
BT mobile iphone signal down all day - checked various outtage sites - no reports of any problems in my area ....after tediously going through pages and pages of BT website it finally tells me to check signal outage via EE site 'as BT mobile is now E...
I’ve just got a new iPhone 14 and can’t make any calls. My old phone won’t allow calls anymore so I can’t do anything…. The bot isn’t working so I can’t contact anyone!!!
Took out a new contract for a phone and also a laptop with Internet..This is the worst contract iv had £70 a month and the Internet goes off everytime I touch them..if I'm doing something on the laptop I end up logging back in every 5 minz coz it goe...
I am based in south Ceredigion in West Wales, and we are having on-going outages with our local mast (which I believe serves south Ceredigion and north Pembrokeshire). I have called the help desk several times, and have acknowledged that this is an E...
No service since Friday morning, just get standard message on status checker, we expect good service within 16 hours. Have logged and signed up for updates but service still down Monday eve. How long should this take?
Wondering if anyone else can provide any help or advice. Been contacting the support team for weeks on end as the signal in my work is non existent even though it says there is excellent coverage I cannot use my phone min of around 9/10 hours a day....
I have noticed today that my Internet has been very poor. I have been with ee for 10 years but today is one of the worst days for Internet connection
Got my new iPhone 12 on contract with EE. 5G but is absolutely dreadful. Husband has iPhone 7 similar package with EE but 4G and his works perfectly. Any ideas?
There is no coverage in East & West Sussex, cannot make calls or even send text messages, is this issue going to get resolved it’s been over 4 hours
Hi Im using a Huawei P20 lite from 2018, it says its 5G ready (i could be wrong?), and my EE plan is 5G.Although when I check settings and mobile data, it only shows 1 single option: 4g,3g,2g AUTOEverywhere I look tells me to pick the option 5G.. but...
