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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3550 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2827 Views
  • 0 replies
  • 5 Helpful

Phone keeps cutting off in Burnley, Lancs

My phone keeps cutting off mid call, or people can't hear me.  I went to the EE shop and was told it wasn't my phone, it was a local network problem. A mast on a building needed fixing and the building owner wouldn't give access. That was weeks ago a...

vivpass by Investigator
  • 798 Views
  • 11 replies
  • 8 Helpful

Re: Signal

Yeah ive found out off a local group they are moving the mast but they sent absolutely no warning and im rather peeved as it now affecting my work. Ill be ringing them as soon as i get signal as i dont think i should have to pay for a service im not ...

kerenab9 by Investigator
  • 363 Views
  • 3 replies
  • 1 Helpful

Re: Signal

I am based in London, and I have also noticed this week that my signal is 1 bar. I have been working from my home office for 2.5 years without an issue and this week my clients have noticed that they cant hear me clearly.