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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2086 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1107 Views
  • 0 replies
  • 5 Helpful

Resolved! Bad signal

I left giff gaff to go with EE and I had a great signal with giff gaff now I'm lucky if I have two bars the signal with EE is rotten think I may go back to giff gaff 

Gypsyron1 by Contributor
  • 518 Views
  • 1 replies
  • 4 Helpful

Re: Network coverage

I've got  a similar issue, just moved house, the coverage checker tells me I should have excellent coverage for phone and 4g, but I have no signal for either in house or outdoor. Have been with EE forever but will have to leave as its just not possib...

JACKAMC by Explorer
  • 389 Views
  • 4 replies
  • 0 Helpful

Re: Signal problems

Bit late to the party - sorry. I have poor signal at home and even with Wi-Fi calling I get cut off when the phone switches between Wi-Fi and 4g (I think it switches to Wi-Fi when 4g drops and vice Versa) I switch my phone to airplane mode so it can’...

No signal for 3 days in chesham

This is now day 3 of having no service on my 2 phone contracts from my home address. I am awaiting very important call and cannot get the use of Wi-Fi calling. I don’t think it is fair that I am paying line rental and don’t have the full use of my ph...

Slow 4G Connection in Aberystwyth since Jan 2023

Been using EE 4G for nearly two years now, using good quality 4G router and external antenna. Have also tested 4G on an iPhone 12 outdoors, and up from the house, where I know where I've had full signal, and full speeds.Speeds had been very good – up...

sionilar by Investigator
  • 442 Views
  • 5 replies
  • 0 Helpful

No 5G

I have an iPhone 14 Pro and a 5G plan. I can’t get 5G at home dispite the coverage checker saying I can get it. Why is the coverage map wrong?

OwenB by Established Contributor
  • 388 Views
  • 4 replies
  • 0 Helpful