What did EE upgrade/amend in Burnley?

tr1p77 · ‎09-10-2023

Hi. I got a message saying that EE would be upgrading their services in Burnley from the 2nd to the 5th October, and that i might have some issues with mobile services between them dates, ( i didnt). What i would like to know is, What did they do as i notice no difference in my signal strentgh or 4/5g service. I do know that i still cant get a 5g signal where i live just 10mins walk from the 5g in the town centre. So what has changed at all?

bristolian · ‎09-10-2023

In all honesty, this could be anything. Individual site outages are unlikely to warrant a text message of this sort, but work across a wider area could do. At that level, it could be anything from wide-area parameter changes to carrier activations.

Bear in mind EE operate 4G across 4 frequency bands with multiple carriers in 3 of those bands, and 5G is similar. So optimisation activity could be invisible to end users unless you have knowledge of the radio architecture.

View solution in original post

Christopher_G · ‎09-10-2023

Hi @tr1p77

Welcome to the community.

I'm glad to hear that your service wasn't too affected. It's likely to be maintenance work on masts in your area.

Chris

bristolian · ‎09-10-2023

In all honesty, this could be anything. Individual site outages are unlikely to warrant a text message of this sort, but work across a wider area could do. At that level, it could be anything from wide-area parameter changes to carrier activations.

Bear in mind EE operate 4G across 4 frequency bands with multiple carriers in 3 of those bands, and 5G is similar. So optimisation activity could be invisible to end users unless you have knowledge of the radio architecture.