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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4805 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4463 Views
  • 0 replies
  • 5 Helpful

Network issues outdoor

I am facing network issues both outdoor and indoor, the coverage is only 1 bar and sometimes no signal. i have checked the coverage checker and i should have atleast 3 bars of 4G signal. i tried reporting to EE and everytime i am getting a response t...

Jaga2405 by Investigator
  • 783 Views
  • 5 replies
  • 0 Helpful

Why is UK 5G coverage so poor?

Why is the UK so far behind in 5G coverage? EE are trumpeting 60% population coverage but even networks in Ireland have passed 85% 5G population coverage already. The UK is years behind.In Northern Ireland there is only 5G in Belfast. Over the border...

whiskerp by Skilled Contributor
  • 1667 Views
  • 5 replies
  • 1 Helpful

Lack of reception in house

I live in Cardiff, my new iPhone is 5g compatible and is linked to 5g most of time but reception is very poor and I’m missing phone calls. I never had this problem with Vodafone and switched to EE thinking it would be just as good but so far it’s dis...

Jhri by Visitor
  • 462 Views
  • 3 replies
  • 0 Helpful

Help

I have 5g phone,but can only get 4g.I have been in contact with EE,but they haven't been able to resolve issue .Can anyone help?

LindarT123 by Skilled Contributor
  • 715 Views
  • 11 replies
  • 5 Helpful