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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 313 Views
  • 0 replies
  • 5 Helpful

Resolved! SIM not working or network down?

Hi, just wondering if anyone is having issues with the EE network?My phone has not recognised the SIM all day and I've been unable to connect to any phone services. Other SIM cards work so it's not the phone. And other phones won't connect the SIM. S...

ClarkieGT by Investigator
  • 887 Views
  • 10 replies
  • 4 Helpful

Lack of Phone and Internet service

I use the service checker for my location and it tells me the service is excellent when in fact it is not . I am getting messages from EE about problems in my area but it's going on forever.  What is the answer .

SteveNick by Investigator
  • 664 Views
  • 14 replies
  • 8 Helpful

No service

I have had zero signal for almost 2 weeks now! All the coverage checker says is that they are aware of a problem at this site... If I dig a bit deeper it seems there are problems all around my town and surrounding areas, cannot get any information ab...

Problems making calls when connected to wi-Fi

hi I’m having really bad issues making calls when at home.(Apple 13. EE 5G contract. Based in Bristol).  Problem occurs at home when connected to wi Fi. On a call I can hear them but they can’t hear me. Have tried switching off wi Fi calling but make...

Cell tower maintenance

How long are you carrying out maintenance on the cell tower at Aviation Hse TW6 3AE? Working near there,  had no data and no phone signal since 11.30 Wednesday!Not impressed! Out in the middle of Suffolk you might expect it.But at LONDON HEATHROW AIR...

Paul778 by Investigator
  • 431 Views
  • 5 replies
  • 0 Helpful

Should I or shouldn't I ?

So, I'm a 10 year (at least) BT Mobile user, back to when they were Cellnet. (As well as a BT Broadband customer).I've now switched to a 5G compatible handset but don't receive the service as BT don't have any 5G plans now and they're pushing me to s...

ebt1 by Visitor
  • 425 Views
  • 7 replies
  • 4 Helpful