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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2039 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1069 Views
  • 0 replies
  • 5 Helpful

5g Mast

Would EE like to place  a 5g Mast on my land? I live in Fawkham and have a wooded area I think would be suitable? 

No networks

my network doesnt work. I have been with BT for many years. Purchased a new iphone a few weeks ago because my iphone was becoming obsolete. Through BT an offer with EE was available. Now I seem to pay two bills, but I thought I was getting an update ...

Poor service since day 1

I have had poor service from day one, says I have 5G but it's ridiculously slow (4Mb/s) then I've been told to use WiFi... How do I do that when I'm out working. My phonecalls drop in and out. I've phone up multiple times the first time, I was told t...

WillRob7 by Explorer
  • 294 Views
  • 2 replies
  • 0 Helpful

No mobile signal into the 4th day now -

This is the 4th day ee network has been down in my area - Lincs - I bet if i lived in London or another major city this would have been sorted within hours.  I was told day before yesterday it would be fixed within 24hrs - seriously what on earth is ...

JaneT341 by Visitor
  • 309 Views
  • 2 replies
  • 1 Helpful

Failed calls

My phone has been failing both incoming and outgoing callsIt works fine after a quick restart, but such a pain to keep doing thisNot really any network issueWhat could be causing this?

Leah0510 by Investigator
  • 340 Views
  • 3 replies
  • 2 Helpful

Can’t receive calls.

Hi so I’ve noticed that 8 people are unable to call me or leave me a text. I can call and text them. There could well be more that I don’t know about.  I have checked all my settings, focus ,dnd, airplane mode and blocked numbers. And I have reset my...