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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4156 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3512 Views
  • 0 replies
  • 5 Helpful

Automatically power off and on...

This February I got a text msg from EE such as ' Great news" We've updated some of your network settings, please restart your phone to make sure it's up to date', and I did.  Since that my phone suddenly shuts down regardless of using it or not.  It ...

Zxcvbn_1 by Investigator
  • 535 Views
  • 6 replies
  • 1 Helpful

Signal

My phone is saying emergency calls only   and has been for a few daysIts my only form of contact  for my children with school  how can thia be resolved 

Mrsldf85 by Visitor
  • 318 Views
  • 2 replies
  • 2 Helpful

mobile outage

BT mobile iphone signal down all day - checked various outtage sites - no reports of any problems in my area ....after tediously going through pages and pages of BT website it finally tells me to check signal outage via EE site 'as BT mobile is now E...

mariap by Investigator
  • 588 Views
  • 4 replies
  • 4 Helpful

Re: Cant outgoing calls

I’ve just got a new iPhone 14 and can’t make any calls. My old phone won’t allow calls anymore so I can’t do anything…. The bot isn’t working so I can’t contact anyone!!!

SueMcC by Visitor
  • 102 Views
  • 1 replies
  • 0 Helpful

Ee

Took out a new contract for a phone and also a laptop with Internet..This is the worst contract iv had £70 a month and the Internet goes off everytime I touch them..if I'm doing something on the laptop I end up logging back in every 5 minz coz it goe...

Kath77 by Visitor
  • 351 Views
  • 2 replies
  • 1 Helpful

Mast issues on South Ceredigion

I am based in south Ceredigion in West Wales, and we are having on-going outages with our local mast (which I believe serves south Ceredigion and north Pembrokeshire). I have called the help desk several times, and have acknowledged that this is an E...

fblades by Explorer
  • 371 Views
  • 2 replies
  • 0 Helpful