calls

Heather1984 · ‎24-10-2023

is anyone one elese having issues with calls just going straight to voice mail and not ringing ? had it all day sat and again today when i check network status says everything is fine ?

Northerner · ‎24-10-2023

Hi @Heather1984

Are you using the EE network or wifi calling.

Have you tried restarting your device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Heather1984 · ‎24-10-2023

i have wifi calling off so just ee network my daughter can call me but
everyone elese just goes to voice mail happens a few times on sat and now
again since 5ish

Heather1984 · ‎24-10-2023

hi using ee network have wifi calling off my daughter can call everyone elese seems to go straight tp voice mail did this sat and then fine till today iv restarted and taken out my sim

bristolian · ‎24-10-2023

If only particular numbers are affected, this often suggests call blocking. Is there a reason you've turned WiFi-calling off?

If you test-call your own number, does the call connect as you'd expect?