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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1256 Views
  • 1 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 563 Views
  • 0 replies
  • 5 Helpful

Re: why is EE now rubbish?

I am having a similar problem. My Samsung Galaxy S8 which wouldn’t work with an EE sim, now has a Lebara Sim and it works very well and fast. When I turn on its mobile data it takes seconds to work and does work fast and well. My Samsung Galaxy A34 5...

PB49 by Investigator
  • 468 Views
  • 2 replies
  • 0 Helpful

Signal issue

This long one sorry . So I'm with EE since last week with brand new phone from EE. This morning my signal went then my home WiFi also went not same network thought that's strange. Restarted my WiFi and my EE signal suddenly back but as WiFi seemed to...

Wong79 by Valued Contributor
  • 397 Views
  • 7 replies
  • 1 Helpful

Re: Wifi calling people unable to hear me

Hello,I'm having the same issue.  I've just waited on hold for 45-mins to get through to my Doctors and they answered and said "hello?  Hello?" and HUNG UP!! I'm gutted.  I have full bars, I've checked my wifi speed and it's excellent.  Like you, I c...

4G signal

I have a 4G unlimited sim in a router which powers my WiFi. At varying times usually 11.00 to 11.30 am the signal drops and my WiFi disconnects. My wife works from home and is reliant upon a reliable WiFi signal. It takes upto an hour to reconnect al...

811800 by Investigator
  • 393 Views
  • 7 replies
  • 0 Helpful

very poor signal but website says no issues

Hey guys,I just switched over from O2 to EE and im having a few issues. My first day back at work and i have no/very little signal, its so bad that i cant even get the EE app to open. When i switched over i gave EE my pac code and was told my number ...

kev_w by Investigator
  • 530 Views
  • 12 replies
  • 1 Helpful