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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 401 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 408 Views
  • 0 replies
  • 5 Helpful

Resolved! No network for 5 days now

I can't believe how slow and lacking in action EE is , we've had no signal for 5 days now and EE keep saying they are aware of the problem but we have had no updates on progress even though I keep asking for them.No phone and no text. WiFi calling is...

NorNo by Investigator
  • 661 Views
  • 7 replies
  • 0 Helpful

Re: why is EE now rubbish?

I am having a similar problem. My Samsung Galaxy S8 which wouldn’t work with an EE sim, now has a Lebara Sim and it works very well and fast. When I turn on its mobile data it takes seconds to work and does work fast and well. My Samsung Galaxy A34 5...

PB49 by Investigator
  • 467 Views
  • 2 replies
  • 0 Helpful

Signal issue

This long one sorry . So I'm with EE since last week with brand new phone from EE. This morning my signal went then my home WiFi also went not same network thought that's strange. Restarted my WiFi and my EE signal suddenly back but as WiFi seemed to...

Wong79 by Valued Contributor
  • 390 Views
  • 7 replies
  • 1 Helpful