Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2231 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
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No signal in Olympia, London

Hello,I work next to the massive Olympia development in central London. About a week ago, myself and all of my colleagues on EE found that we have no mobile signal whatsoever. Other networks are fine. Seems like a network issue, which may be linked t...

lalsarin by Investigator
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  • 1 replies
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No EE Signal in North Wales

Does anyone have an idea when signal will resume in North Wales? I work remotely and I’m having to use hotspot myself from my work phone currently. We use EE for our 4G wifi as well so I don’t have any internet. EE hasn’t given any other information ...

Sim still not come back on

My sim was blocked on Monday after part of my bill for my new handset wasn't paid due to an error  where the direct debit payment hadn't been set up. I paid my outstanding bill on Friday evening over the phone and was told to turn my phone off and ba...

AFirth10 by Investigator
  • 326 Views
  • 5 replies
  • 1 Helpful

No Service - No WiFi to connect to

I really need my phone for work and cannot connect to work WiFi due to safety. I am not receiving information in advance about drops in service and this makes me look very unprofessional when missing important calls for my job! Try and get in touch w...

katy-lea by Explorer
  • 323 Views
  • 3 replies
  • 1 Helpful

Resolved! Landline not receiving calls from EE network.

Up until December we were with BT for Mobile, broadband and landline. We have changed to EE for mobile and another company for broadband and landline, keeping our existing numbers. Since the change over we can no longer ring our landline from our mob...

Colibryn by Investigator
  • 2380 Views
  • 13 replies
  • 9 Helpful