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connect to 5g on mobile phone

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enemsea
Visitor

‎30-10-2024 05:59 PM

my current plan on an iphone 14 pro max is 4G SIM Unlimited Plan £25 / £45.84 Monthly how can I upgrade this so I can connect to 5g networks

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Peter_W
EE Community Support Team

‎31-10-2024 08:35 AM

Good morning @enemsea.

Welcome to the EE Community 😊

We've offered 5G as standard on plans for quite a while now, so chances are if you're on a 4G only plan you should be ready to upgrade now. 

Can you remember when it was that you took this plan out, and if you check out the EE App, or log in to your account online, does this show you upgrade options? 
Peter

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Peter_W
EE Community Support Team

‎31-10-2024 08:35 AM

Good morning @enemsea.

Welcome to the EE Community 😊

We've offered 5G as standard on plans for quite a while now, so chances are if you're on a 4G only plan you should be ready to upgrade now. 

Can you remember when it was that you took this plan out, and if you check out the EE App, or log in to your account online, does this show you upgrade options? 
Peter

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