Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 3941 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3144 Views
  • 0 replies
  • 5 Helpful

Re: Is it just me or is ee phone signal poor

signal ok but network unable to cope with the call volume sometimes having to call a n umber 15 or 16 times to get it to connect tryed to contact ee but promise to text info to me non existant went to vodaphone to look at changing networks to be told...

carrots57 by Investigator
  • 411 Views
  • 7 replies
  • 2 Helpful

West Coast Mainline connectivity

Hello,What measures are being made to upgrade the signal and connectivity on the west coast mainline, including the speed of data services?Currently the network is patchy and speeds can be slow. I know there is a particular issue with Ava to trains, ...

Re: WIFI calling not working

I operate in various rural areas and use EE mobile to run my businessand to contact customers in other rural areas of the UK. I have beenwith EE/Orange fro 29 years. I have seen little improvement in networkcoverage for voice calls over the past 25 y...

Resolved! EE Closure of 3G Network : 10/April/2024

Hi there.I got a text from EE regarding the closure of the 3G network on 10/April/2024.I visited my local EE Shop to query exactly what was being closed out. I have a 20yo 2G only cellphone (GSM/GPRS : Talk & Text). It ain't broke, don't fix it. Comp...

2G-UK by Investigator
  • 1709 Views
  • 8 replies
  • 5 Helpful

HELP! eSim

Hi, I was dealing with Apple support today regarding an issue I was having with my iTunes purchases not downloading. I won’t bore you with the details but the bottom line is I was recommended to delete my eSim profile from my phone. While this fixed ...

JasonW12 by Visitor
  • 759 Views
  • 1 replies
  • 2 Helpful

Phone not ringing with eSim

My Google Pixel 8 Pro with an ee eSIM (personal) and a Vodafone physical SIM (business) frequently fails to ring when receiving an ee call.*this doesn't appear to be affecting my Vodafone physical SIM which is functioning correctly.I get an SMS to sa...

Re: EE Mast Lease

Hi there. Could you possibly help me with this number also, I have recently bought a property which has a rooftop mast which I would like to discuss with someone. Many thanks 

JBerry09 by Investigator
  • 484 Views
  • 4 replies
  • 1 Helpful