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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 880 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 490 Views
  • 0 replies
  • 5 Helpful

Re: Coverage in Anfield

I'm in anfield having same issues since 31st January. Weak/slow speeds laggy buffering.  No date on resolvement of this issue I'm new to EE and this is poor start to my contract I do not have broadband at home so rely on my mobile device 

Robmc76 by Investigator
  • 333 Views
  • 3 replies
  • 0 Helpful

no mast on DH9 since dec

put in a complaint and ask for money off bill or leave with no charge. you get offered money off bill for 3 months(includes sim only) or to leave at no cost to you. 

tiger850 by Explorer
  • 257 Views
  • 1 replies
  • 1 Helpful

Resolved! Connection Checker Not working

Hi All,I came over to EE a month ago and the connection checker has never worked on iPhone 12 or Android A05s ,Does anyone have the same problem,I’m Battersea, London Area

Pete2609 by Contributor
  • 805 Views
  • 12 replies
  • 3 Helpful

No service

Hi,I want to know if there is a link to a package that I can buy to boost my service and get at least 4G while I am out at work. The moment I enter the town my service goes and I don’t get service unless I go out to the car park. This is not ideal an...

agribble by Investigator
  • 279 Views
  • 2 replies
  • 0 Helpful

No service

I got 4 SIM cards with ee and I haven’t had signal for 3 days now and it’s still on going. Ee can’t tell me when it’s going to come back on. Do I get a discount on the monthly bill

Asl2981 by Investigator
  • 348 Views
  • 6 replies
  • 0 Helpful