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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3649 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2908 Views
  • 0 replies
  • 5 Helpful

Speak to someone at ee

I need to speak to a human at ee about horrendous connectivity which has lasted over 2 months now. The live chat function isn't working, the website doesn't load far enough to get to the page, my husband and I have both tried for several days. Is the...

BG152101 by Explorer
  • 374 Views
  • 3 replies
  • 1 Helpful

Migration from BT to EE

Prior to BT changing to EE I used to get 35mb on 4g and as EE was best where I am (LA3 3LL) I also took up a sim only deal for my wireless router - all was working great and then the BT move - now at night I’m lucky to get 2.5 to 3mb - can’t stream t...

EE No signal LL54 7YY

We have been coming to same campsite in North Wales LL54 7YY for last 10 years and have enjoyed using EE mobile data & calls without any problems. Arriving this March 2024 we now no longer have an EE signal other than an occasional 4G which appears f...

RosM by Investigator
  • 477 Views
  • 8 replies
  • 1 Helpful

Resolved! My phone will not work with 4g

My Samsung J5 can only use 3g and has recently been unable to receive text messages. I guess that's due to the 3g switchoff by EE. The notice in the top left corner is "No service". Do I have any options for connecting with 3g or will I need a new ph...

Zirana by Visitor
  • 520 Views
  • 1 replies
  • 1 Helpful

Resolved! EE Partner MVNO VOLTE - WiFI Calling plans

Hi Team EE.I have a quick query, with the pending 3G switch off and some of your MVNO's using the 3G network for calls, what is the plan to enable these operators to use VOLTE to prevent issues of uses on these networks from being disconnected when t...

Slow Internet on mobile

Hi, my mobile internet and home wifi just isn’t working on my phone when at home in Worcester Park. As soon as I’m out of Worcester park it works fine so it can’t be my phone. The weird thing is that my partners phone internet is working fine but he ...

KHaake by Visitor
  • 600 Views
  • 1 replies
  • 1 Helpful

calling

does any 1 have trouble calling out mine keeps saying couldn't make call Try again later I have to keep resetting my phone so I can ring out 

Hmws by Visitor
  • 519 Views
  • 1 replies
  • 0 Helpful