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Wifi Calling Stopped Working (31st)

Prozmonkey
Established Contributor
Established Contributor

Good Evening 

Has anyone else's WiFi Calling suddenly stopped working today ?? (31st)

I've tried all the usual fixes. Restarted everything. Everything up to date. But still won't connect. 

Kind of stuck without it as no signal whatsoever without it. 

521 REPLIES 521
Andy_65
Established Contributor
Established Contributor

I don't think it's the ios update @99ster , I checked my phone before updating to 17.6 and wifi calling wasn't working before the update. 

bristolian
EE Community Star
EE Community Star

What devices are people in this thread using? Apple or Android?

354-
Star Contributor
Star Contributor

Device : Android - Pixel

Andy_65
Established Contributor
Established Contributor

Apple, ios 17.6. I saw this thread, checked my phone and ios wasn't working on 17.5.1. I checked for updates, installed 17.6 and it's still not working so it suggests EE rather than ios.

Ktarcus
Explorer

Mine stopped today didn't notice until after 7pm as whole WiFi was down due to upgrade to B4RN service so thought it was something to do with that.

I'm using Samsung android A32 have noticed many complaints on different phones and services.

Prozmonkey
Established Contributor
Established Contributor

SAMSUNG S24 android

Akm1976
Visitor

My WiFi calling has also stopped working this evening but was working earlier today. 
My husbands is also not working. 
I have an iPhone and he has a Samsung.  We tried rebooting, updating, switching router off and on and other various troubleshooting instructions but nothing works.

it’s very frustrating as we have a family member in hospital and people are struggling to contact us. We live is a really bad area for signals so rely on wifi calling to speak to people. 

Alex1978c
Visitor

Mine stopped around 5.30pm, tried the usual turn it off but not working 

LizCL
Visitor

Yes my WIFI calling stopped suddenly this afternoon. Restarted several times with no luck. Can't get through to EE as no signal without WIFI. At a loss to know what to do. I'm using a samsung A53. 

Chris_B
EE Community Star
EE Community Star

@Andy_65  It was working for me as I used it yesterday before I did the iOS update as I have very poor signal at work and have to use WiFi calling.   It’s only today that WiFi calling doesn’t work for me at home on EE BB but it still works at my place of work as I have to use it at work and did so today. 

 

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