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Community Activity
EE cancelled service on me
Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...
Order
Was my order accepted I sent £30
Paying my old providers bill
Hihow do you get through to these idiots I left Sky broadband as EE said they would pay my last Sky Bill and I wouldn’t need to do anything 3 months down the line and they haven’t paid it. Asking me to send them my final bill which I done 6 times I e...
EE TV Box Pro VS Apple 4K Box
HII am soon going to take up EE Broadband with EE TVI am aware I can choose either the EE TV Box Pro OR the Apple 4K Box. I have watched some YouTube videos on them both to try and give me the best understanding, I am still undecided on which to choo...
Activating Apple TV and Discovery +
Newly moved over from BT to EE TV, TV was already EE TV but now I actually pay EE. When it comes to activating Discovery + and Apple TV I get the errors on the screeshot attached, any ideas?.
Updating bank card details
I’m trying to update my bank card details cos the other one has expired. It lets me fill it in then I get a screen with the new bank details but when I press confirm it goes back to the start wanting my new bank details again
Signed up for apple tv in store a month ago and still no activation details?
Hi All, I upgraded my account last month and added AppleTV as an add on. Didn’t receive a text code or link - going into the app itself it says it shows as added to my smart benefits. I then tap on it and it doesn’t give me any insight into how to ad...
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
brilliant customer service
i spoke to a maisem today from tech support in the newcastle branch and i cannot express my gratitude enough she was empathetic and able to resolve my issue straight away. The advisor deserves a bonus for handling my call so well i have had barely an...
Resolved! Services
I made a complete full late payment early this morning (around 2am) and my mobile services are still not active. Im not able to call EE to ask them about it. Should i just buy a new sim? If i do, i will need a completely new number as i cant even tex...
