18-04-2023 11:25 PM
Since my ex and kids move to Glebe Farm in Milton Keynes.
.. Nearly a year ago..There is no signal at all.. Inside or outside.. No way to answer a call or use mobile data..
I was reporting it to EE by chat and by phone months ago..And nothing happens..
I know that I can use wifi calling. But.. Really?
It is really annoying..
Never have issues with signal.. Except there..
Make it work.. EE
19-04-2023 11:27 AM
I just tried to call technical support..
I just tired and annoyed by these automatic responses
Please stoop send me these links as I tried them to many times..
I trying to report an issue for months now.. this is really frustrating..
19-04-2023 11:43 AM
What problems did you have when you tried to call Technical Support @Elvis079?
James
19-04-2023 12:05 PM
My problem is with a network and thats why I am here.. Because technical support website was useless..
If you are not able to help me. Just tell me..
Don't send me these links as I tired of trying them..
19-04-2023 12:28 PM
Hi @Elvis079,
It was a link to our contact page I was sharing to help you get in touch with our Technical Support Team who can help you.
You can dial them directly from your EE phone on 150.
James
19-04-2023 06:29 PM
Are other EE users equally experiencing poor coverage in this location?
You've alluded to having a 5G phone, is there any difference to service if you disable 5G or force 4G - depending on your device's menu options. This is a good test of whether fringe coverage is the problem.
19-04-2023 07:57 PM
19-04-2023 08:42 PM
@Elvis079 HAve you tried the Ofcom coverage checker?
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/ofcom-checker
Not sure of your postcode, but I tried
19-04-2023 08:44 PM
@Elvis079 wrote:
This area has no EE coverage... .. No signal reception in there.. And EE does nothing about it..
If this is a poor coverage area, then often the only solution is to build a new network site.
19-04-2023 09:20 PM
19-04-2023 09:22 PM