URGENT!! Glebe Farm milton keynes no signal

[Elvis079]

Since my ex and kids move to Glebe Farm in Milton Keynes.

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..  Nearly a year ago..There is no signal at all.. Inside or outside.. No way to answer a call or use mobile data.. 

I was reporting it to EE by chat and by phone months ago..And nothing happens..

I know that I can use wifi calling.  But.. Really?

It is really annoying.. 

Never have issues with signal.. Except there..

Make it work.. EE

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[James_B]

Hi @Elvis079,

Welcome to the EE Community. 🙂

What does the Coverage Checker report for the location?

James

[Elvis079]

Postcode is not recognise by that website.. So it is hard to say..

[James_B]

Hi @Elvis079,

Is it a newly built property?

Are you entering the postcode in the correct format, including a space between the two parts of the code?

James

[Elvis079]

It is a new build.. And yes I put the post code correctly 
Weird thing is that just 2 minutes walk and  i have strong 5G signal..

[James_B]

Hi @Elvis079,

It can take a little time for new postcodes to be added to the database.

In the meantime, our Technical Support Team will be happy to take a detailed look at the coverage in your area if you get in touch.

James

[Elvis079]

I was in touch with them.. Few times.. Already..

They weren't able to find an address once..

The other time they put my issue on the map 5 miles away from the address I was complaining about..

I just want to be able to use my phone..  Not looking and walking around to get some bars on my screen..🙂

[Elvis079]

Little time? Yes..

But I reported it in September  last year..

[James_B]

Hi @Elvis079,

Our Technical Support Team will be able to locate your address manually to take a look at the coverage for you.

I'm sorry if they weren't able to find the right location the last time you called.

James

[Elvis079]

I post it here because technical support team  was unable to help me