Signal dropped

[Bethj114]

Hi all, is anyone else’s Signal dropping in and out of place that are normally strong? 
does anyone know how or why?

[Schockwave]

Hello @Bethj114 ,

Welcome to the community,

You have not said where you are, that is the area, but if you click on  check coverage and network status at the top of this page, you can see if there is a problem where you are and also sign up for updates at the same time, as well as report it.

[Bethj114]

I don’t know if I’m being stupid but it won’t save a location for updates it shows a map but does nothing. I’m in St. Helens in wa9 area 

[bristolian]

Goto the online coverage tool 

"Check status" searches for known faults & issues in your chosen location, and then lets you "get updates" on those, or "report a problem" if you have issues not listed.

[Bethj114]

WiFi is fine, just mobile just dropping I couldn’t do anything 

[Leanne_T]

Hi @Bethj114

Thanks for coming back to us. 

Have you reported this on the network status checker, following the advice you have been given?

Thanks. 

Leanne 🙂