Mobile number not recognised

[laurawel]

Hi, 

I am having trouble with my phone, for some reason when someone tries to call me it tells them that my number is not recognised. 

All my bills are up to date, I have restarted my phone and checked the network. There are no current network issues in my area and I was receiving calls fine up until about 11pm tonight. 

[Leanne_T]

Hi @laurawel 

Thanks for coming to the community 🙂

Can you receive texts? 

Can you make calls OK? 

Also, is this happening with more than one contact that has tried calling you? 

Speak soon 🙂

Leanne.

[laurawel]

Hi,

Thank you for your reply, it was an issue on Sky mobiles end. All other n umbers on other networks could get through to me. 

It has been resolved.