Recently tried ordering an iPhone 16 pro

[Hanr07]

Hi i recently tried ordering an iPhone 16 pro 

but haven’t received and credit check email or what’s happening with it   Any way someone could check?

[Leanne_T]

Hi there @Hanr07 

Thanks for coming to the community 🙂

We don't have access to individual orders on the community to check this for you, but will certainly see what we can do to help. 

Did you receive a confirmation email? 

Which memory size and colour iPhone 16 Pro did you order? 

Leanne.

[Hanr07]

I have no confirmation email it was an iPhone 16 pro dessert titanium 128GB i saw from other to wait 24-48 but i had ordered this the beginning of this week 

[Leanne_T · Accepted solution]

Great thanks @Hanr07 

In this case as you've had no confirmation email or update, you would need to get in touch with our mobile guides. The team will get everything fully checked for you and give you an update on the order. 

Ways to get in touch can be found on the Contact Us page 🙂

Leanne.