Skip to main content
Forum FAQ's

Mobile Data

A place to ask questions and share tips about using mobile data.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 191561 Views
  • 50 replies
  • 24 Helpful

Resolved! Data

I can't buy or renew my data bundles. Much as I try I can't and I no longer see my data usage on the app. What is happening?Have been without internet for over 24hrs 

Ay232 by • Visitor
  • 516 Views
  • 1 replies
  • 0 Helpful

Resolved! Gifting Data

I used to be able to gift data to my daughter, but her number no longer comes up as an option. I'm still the owner of the number so I can still manage the account just not gift to it? Any ideas why this might be?

European roaming

My contract includes unlimited data and European cover.  Am I right in the time limit in 1 visit abroad is 60 days? What happened after this?Reason I'm asking if I'm traveling to Spain and back for 85 days via France on 15th January to early April. 

Bopster by • Visitor
  • 690 Views
  • 1 replies
  • 0 Helpful

Gifting data

I can’t seem to gift data. It say service not available. Please try later. I’ve been trying all day. And I really need data. Anyone else having this issue or know a solution. Thanks 

Cjayne by • Visitor
  • 398 Views
  • 1 replies
  • 0 Helpful

Resolved! 100gb but I have unlimted

Hi there  I was wondering if any one could help me I noticed that on my data usage it says to 100gb but I am on unlimited could some one explain this  am I restricted to 100gb only a month 

Den123 by • Established Contributor
  • 764 Views
  • 3 replies
  • 2 Helpful

Cape Verde Data

Hi, can you buy a data roaming add on for Cape Verde and if so how much please?

Soph891 by • Explorer
  • 1239 Views
  • 4 replies
  • 4 Helpful

Remote system monitoring problems.

I install remote power systems and when required I use an EE mobile wifi device to provide internet access for the monitoring gear. In this case, it is a Victron Colour Controller.All remote viewing functions work fine, but recently I have been unabl...

Gifting data

Both my wife and son has said they have gifted data on the account, however nothing has been gifted? My son has used his hotspot for his xbox for one night due to the Internet being down, bit that is not gifting, could someone please explain as to ho...

Top Helpful authors
More