Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! I'm going to Turkey can use my data

I'm going to Turkey can use my data

4G not working for my children’s phones on whatsapp and other sites.

My children both have lines on my account and have never had issues with data. however over the last 3months they seem to be unable to connect to certain sites, one being Whatsapp, unless they use my hotspot? Has anyone else had this issue of know of...

Gifting date

Why won’t it let me gift data to a particular number? Have been able to do that for other members. It keep coming up “not able to transfer at the moment”, I keep trying but same message pops up. Have successfully done it for others.

Resolved! Data not working

Hi I am abroad and my data has stopped working

App down for maintenance

The app is down and I need to gift data please

Unlimited Data Add On

Hi,i have purchased the 24hour unlimited data add on to save my 25GB plan data while I'm out. However, when i look in my EE i can see that my data is still coming out of my normal allowance instead of the 24hour Unlimited add on allowance? Any help w...

Data gifting problem

Good afternoon, I have been trying to gift data to my son all day and it keeps telling me that it’s not working. I have logged in and out, restarted the app and waited but it’s still not working. Is there a central issue that is causing this or is it...

Date

Hi good afternoon my Internet date is not working I need some date please I can't make phone calls.

Resolved! Mobile data not working

My data hasn’t been working for a while now. I am from the UK and use a IPhone 11. My data seems to work with search engines such as safari but is slow. However with nearly all other apps like social media it doesn’t work at all. I have tried lots of...

Resolved! Data gifting

How can I gift data ? I have family package but unable to gift data from one to another