Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unlimited Data about to run out??

20Bendall20
Investigator
Investigator

‎09-04-2024 11:57 AM

Hi,

My current plan is unlimited data, although someone previously explained before (unlimited is NOT unlimited??) .

Due to moving house in the past week and currently having no broadband my data has been shared between family members which is leaving me very short data left to last me another 10 days... what will happen when my "unlimited data" runs out? will I be charged/billed for continuous use?

 

Regards

Alex

0 Helpful
3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

‎09-04-2024 12:44 PM

If you exceed the 600 GB FUP in any billing month your service will be deprioritised & traffic managed to a slow speed. In the extreme you could be moved to a business plan. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
20Bendall20
Investigator
Investigator
In response to XRaySpeX

‎09-04-2024 01:10 PM

I have 160GB but the contract plan was classed as unlimited data?

So I will be able to continue using data over the 160GB at NO EXTRA COST? but it will jut be directed through a slower speed, is that correct?

 

Regards

Alex

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to 20Bendall20

‎09-04-2024 01:16 PM

Don't understand that. How can an unlimited data plan only be 160 GB? So I can't answer your Q with any confidence. You sure you don't have a 160 GB plan with Stay Connected data?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful