Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 165141 Views
  • 50 replies
  • 23 Helpful

Phone data

Hi had a look on my app on the phone it said I had 24.8 data left, then the app crashed & said they were having problems when it came back on & it said I had only 4.8 gb left. How do u work that one out 

5G

Hello members. I jus wanted to share something that I’ve experienced over the past couple months and I am not sure if I am the only one experiencing this I swapped to an E-Sim id say November-December however upon doing that I noticed that my data wo...

Resolved! Sim data

Hi, I’ve recently got a contract sim and was told that I’d have unlimited data regardless of how much data I pay for as I am already and EE customer. I’ve been using the sim and it’s not showing that I have unlimited data?

MLow1996 by Investigator
  • 327 Views
  • 3 replies
  • 1 Helpful

Gift dating

Hi looking to gift data to my son, but its won't let me, I have never had this problem before, any ideas please 

Gavt62 by Explorer
  • 400 Views
  • 5 replies
  • 1 Helpful

Travelling to UK from US, would like to purchase EE esim

I'll be travelling in May this year to the UK, and I was hoping to get an EE esim for my iPhone14 Max Pro before I leave the states.  Does EE sell esims to out of country residents?  It would be great to have one installed for when I take my phone of...

isandie by Visitor
  • 585 Views
  • 1 replies
  • 1 Helpful

Hi

I need to buy data bundle now but the application send me a message that there is technical problem 

Shenoda by Visitor
  • 269 Views
  • 1 replies
  • 1 Helpful

Resolved! Data usage

i would like to check how much data i have used in the past 5 months.

bartosz6 by Visitor
  • 432 Views
  • 1 replies
  • 0 Helpful

Re: No internet despite full 5G

I just ported my line and I am facing the same issue. It shows 5g and no internet. I go indoos and is bye to the internet. I never faced that on my old line. 

Tj671 by Explorer
  • 348 Views
  • 5 replies
  • 0 Helpful