Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Data

Hi I’m a pay monthly customer on a 2 year contract. On the 10th of every month is when my phone bill goes out and renews. I have paid my phone bill and it even sent me a text and shows on the app confirming this however on the data usage I have left ...

Resolved! USA Roaming

Hello I am travelling to America, I currently have an unlimited data contract, what do I need to do to keep using my phone abroad and not pay a fortune for it?

New unlimited sim account not showing any data

New account unlimited data sim not showing any data in account, sim changed by EE once as help said it was faulty, still not working account page keeps saying there’s an error texted 150 nothing can’t call either

Resolved! Roaming

I can't add on plan with data on abroad

Urgently seeking help - overseas

Hi EE,I’m urgently seeking your help and can’t find any other way of getting through to you, so giving this a go.I’m currently in Italy and did not text roaming before I left the UK, as I didn’t realise this was a requirement. My previous roaming pas...