Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Data usage

If I have gone over my data usage, would that be the reason that I am unable to access the Internet, even though my mobile shows me connected to my network.Lorraine

Using mobile data uk

Just recently in areas where I used to get Internet access using mobile data I can't now??? It's happening a lot

Resolved! Unlimited data

Hi I have all rounder unlimited data but I'm already capped and run out of data.Please advise how much data can be used each months

Faulty Contract?

I started my contract with EE in december last year. I dont remember the exact dates but they deduct payment on 12 of each month. My plan is 120 or 125GB per month and unlimited calls and text messages. Now I have received a message from EE which say...

Resolved! Unable to gift to one family member but I can the other

I have two phones linked to my contract and I can gift to one but not the other. My daughter recently had an upgrade and this is the first time trying to gift her on her new phone. It worked fine before that. When I try on website it says it is un...

Mobile Data connection in crowded areas.

My phone struggles to connect to internet in high data traffic areas, Stations, airport ect. Any solutions. Thanks

Voucher

How can I buy re enter net voucher?

Data

Plenty of Data but as soon as i am away from my home Internet my phone may as well be off as i have no Data.

Removing content lock

On PayGI've been checking the content unlock website for a while now, service is never available no matter the device or browserPreviously had a contract, had no content filters, now it's been reset and I'd like for it to be unlocked againCan I reall...

Roaming with unlimited data

Hi My contract is unlimited data and roaming abroad, i understand that there is a 50gb fair usage policy which is fine...but how do you check how much data you have used?The reason i ask is because when i try to check on the app or website..it says d...