I can't gift data
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09-11-2024 08:52 AM
My phone is not showing the data to gift any ideas
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09-11-2024 11:30 AM
Good morning @Bretthughes2k3.
Thanks for reaching out to us here on the Community!
Just to be sure, have you been able to gift data successfully in the past?
Also if you log into the EE App and select Manage > View Family usage, does this show the option to gift data ?
Peter
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09-11-2024 11:47 AM
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09-11-2024 12:24 PM
Thanks @Bretthughes2k3
Can you please check to make sure that there aren't any updates available to both the app and your phone too?
If everything is up to date, it's worth giving this a fresh install too, clearing your cookies and cache before downloading it again.
Peter
