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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 186169 Views
  • 50 replies
  • 24 Helpful

Resolved! Data

How do I buy a data add on?

Becka3 by • Visitor
  • 487 Views
  • 1 replies
  • 1 Helpful

Using Google Messages abroad

Hi. I'm taking a trip to Kenya in the new year and I was wondering if I will be charged for using Google Messages abroad? Would WhatsApp be a better solution?  I will be using both on wifi.What options would there be for calling from abroad?

PhilG65 by • Contributor
  • 3357 Views
  • 3 replies
  • 1 Helpful

Unlimited Data

HelloI got Unlimited Data and I've just checked My EE and my Data usage states the following.Great news! Your plan includes unlimited data. What's more, you can gift up to 120GB of data to other phones and tablets on your account every month.You have...

Resolved! NF SIM access 2G Data for 13 Pounds PLEASE HELP

Please help i order for a contract sim to my surprise the sim only came with 2G Data for 13 pounds monthly i have been calling the customer care number for hours without any response. has anyone experienced this before?please what should i do

Felixfort by • Investigator
  • 1206 Views
  • 20 replies
  • 2 Helpful

Resolved! Roaming charges and add on options in Morocco

Hi folks. I'm in Morocco for 4 days but am not finding my options on the EE site for data usage charges (Internet) nor my add on options for roaming. I'm on a pre 2020 pay monthly plan with data roaming enabled, as I spend much of my time in the EU. ...

Moyerc by • Investigator
  • 24241 Views
  • 10 replies
  • 29 Helpful

Data sharing

I am the bill payer i cannot log into my EE account i am trying to share data with my hisband

Pauly5x by • Visitor
  • 865 Views
  • 3 replies
  • 1 Helpful
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