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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
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  • 50 replies
  • 23 Helpful

Resolved! Data gifting

How can I gift data ? I have family package but unable to gift data from one to another

Koko12341 by • Explorer
  • 411 Views
  • 1 replies
  • 0 Helpful

Resolved! Data gifting

Hi I'm not able to gift data. It's says sorry we unable to show this devices data now. come back later.  it's been like this for weeks

Abbas3112 by • Investigator
  • 486 Views
  • 2 replies
  • 0 Helpful

Mobile data not working

My mobile data has stopped working this morning. I've tried resetting my phone and resetting network settings but nothings working. Can anyone help?

Data sharing

I am unable to share data from the app even after closing the app and re starting. getting error messages

Tennore by • Visitor
  • 406 Views
  • 1 replies
  • 0 Helpful

Data sharing not working

I am the main account holder and the app and website won't let me share data with my kids.There seems to be a technical fault but when I try to call the wait time is in excess of 40 mins.Anyone else having the same issues? 

INDIJET by • Visitor
  • 1773 Views
  • 14 replies
  • 4 Helpful

Re: Excessive data usage in just 12 hours?!!

Sorry to hijack this thread but I am also experiencing unexplained high data usage.  And I have also just upgraded to a new higher data contract.  Previously I would barely use 6gb per month, whereas I have apparently used a massive 7GB in the past 2...

PaulRo by • Investigator
  • 2060 Views
  • 25 replies
  • 13 Helpful

Mobile data not working and i've tried everything!

Please help! I'm on a pay as you go SIM.... mobile data has always worked until 26th May 2023 and then it just stopped with no warning or changes. I left it for a couple of weeks without changing anything, thinking it may be a network issue and still...

Jbowie86 by • Investigator
  • 16113 Views
  • 11 replies
  • 1 Helpful

Resolved! Gifting data limits

I’m wanting to get a sim only for my son, I have 100gb allowance. Is there limits on how much data I can gift if I were to buy a low allowance sim? for instance; if I got a 1gb sim can I gift him say 20gb per month?thanks in advance:)

Glenn93 by • Skilled Contributor
  • 2334 Views
  • 10 replies
  • 8 Helpful
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