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Resolved! Subscription payment 10£ as you go

Hi there. I am being charged twice for a package. How do I turn off Recurring Card Payment-10£ and leave Auto Card Payment-Pack-9£ Auto Card Payment-Pack?Thanks in advance.

Max2025 by • Visitor
  • 148 Views
  • 3 replies
  • 2 Helpful

Broadband missing email confirmation

Hi,I took out an EE broadband contract over the phone today in my online account the order is not showing. The only email I received is to sign the contract which was done over the phone. I have a reference number starting with AGT but it doesn’t wor...

Voicemail dusabled?

I've recently had a prompt to restart my phone due to updates from EE and now my voicemail isn't working. I've checked my settings and they seem to be OK. Any suggestions? Thanks in advance

Roaming not working in the US

Hi I bought a roaming add on for my trip to the US but it's not working. I've read previous similar posts and I've done everything suggested, I think (checked that roaming is on, selected network - although not sure it connects to it). I've also chec...

redfox17 by • Investigator
  • 82 Views
  • 8 replies
  • 0 Helpful

iMessage and FaceTime

Hii have just received a message saying iMessage and WhatsApp not available in 5 days.i have tried the ideas mentioned in the forum but to no avail. I have retained my old number  when I moved to EE.Any ideas please?TIA

Mwords15 by • Investigator
  • 49 Views
  • 4 replies
  • 0 Helpful

It's unbelievable that we have to pay for roaming in Europe.

I just can't believe we have to pay to use our data in Spain now. I was paying 10 pounds with my old phone company and I was able to use it anywhere in Europe and now.. paying the amount I pay with EE..and can't use it? 廊 Embarrassing company this on...

Jay8989 by • Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

Resolved! Account suspension

Hi EE community...my services were suspended but i took extension of 21 days from EE and they approved my extension. Will the services be ok automatically now or i have to wait for 21 days ?

MKRaja by • Visitor
  • 252 Views
  • 2 replies
  • 1 Helpful
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