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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 133483 Views
  • 49 replies
  • 20 Helpful

Resolved! Gifting data limits

I’m wanting to get a sim only for my son, I have 100gb allowance. Is there limits on how much data I can gift if I were to buy a low allowance sim? for instance; if I got a 1gb sim can I gift him say 20gb per month?thanks in advance:)

Glenn93 by • Skilled Contributor
  • 1558 Views
  • 10 replies
  • 8 Helpful

Wasif

Hi My mobile data is not working from last 1 hour. 

Gifting data outside Uk

I’m trying to gift data to my children but it’s not going through, is it because am outside the country?

Yeti1974 by • Explorer
  • 257 Views
  • 2 replies
  • 0 Helpful

Data gifting allowance

I have a smart iPhone plan which I pay £87 a month for. This gives me unlimited everything and then 100gb of data to gift every month. For some reason, I have only gifted 55gb to my children and I only have just over 400mb left!!! I used my phone as ...

"sign in to network" notification

I've been getting a "sign in to network" notification and when I tap on it, it then says my Data is blocked I went online to check my date on my plan ans in setting I tapped on "use mobile data" and it don't untick and says wait 30 mins which and I h...

Nate-47 by • Investigator
  • 402 Views
  • 2 replies
  • 0 Helpful

Resolved! Data abroad

I’ve purchased the data travel pass as I am currently in Turkey. I have been charged but it still isn’t working although I have my data turned on. Any ideas? 

Gifting data

I have 160gb data b it when I try to go fit to my son it says I don’t have enough?

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