Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 175657 Views
  • 50 replies
  • 24 Helpful

Gifting data

I am trying to use the EE App to gift data from one of my 2 unlimited data packages to my daughter, but it comes up with an error. I've tried the website, and again this shows an error. I've tried calling, but unable to speak to anyone.

CR15BRD by Explorer
  • 404 Views
  • 3 replies
  • 0 Helpful

Cellular Data Randomly Turned off

My mobile data has suddenly stopped working. No bars of signal, I've turned off/on, done the usual disconnect reconnect etc.I'm on a plan plenty of data left, done a network search. All should be working but it's not..any suggestions?

Mobile data

I’m trying to buy/add on more data and I don’t know how to do it and the ee page is no use 

Data

Can I transfer data from my EE account over to someone else with EE

Jodic83 by Visitor
  • 335 Views
  • 1 replies
  • 1 Helpful

Phone wont connect to wifi or data

Good eveningI was in a meeting earlier and a code flashed up on my phone, i ignored it a said i would look at it later but when i went to look at it later the code had disappeared and now even though my phone is saying it is connected to my wifi netw...

Lost phone

Hi, can anyone tell me what ‘ eeuk6054DataUsage’ means on the number usage list on a phone please 

Phone only showing LTE not 4G, can't turn on mobile hotspot

For the past couple weeks my iphone has only been showing LTE when I put on my data, and I've since been unable to turn on hotspot too, I assume they're related. I have more than enough data so that's not the problem, hotspot isn't even showing up in...

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vsten by Investigator
  • 1958 Views
  • 18 replies
  • 0 Helpful

Hi

Not working for data mobile never back normal long time still failed teaching  

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jenny_79 by Established Contributor
  • 451 Views
  • 6 replies
  • 0 Helpful

roaming in cyprus

Hi I am roaming in cyprus now, according to EE website, It costs £2.47 a day to use my plan's minutes, text and data allowances like I would at home (UK), Is that means, I can be gifted data by family member if I am running low of data?