Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 191882 Views
  • 50 replies
  • 24 Helpful

Resolved! Gifting data across accounts

I have separate mobile accounts for two phones in the family (I think this happened for historic reasons - one was originally Orange). Both accounts show on myEE, but it won't let me gift data across the accounts. Is there any way of doing this? Alte...

Help! Mobile data missing?!

 I purchased a sim from stansted airport on 2/8/24 for £25. I put the sim in on the 3rd August. I sent my first text to activate my data and I have also made a short phone call. However, I have now got no data. How has this happened? How can I get da...

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Chloe304 by Visitor
  • 426 Views
  • 1 replies
  • 0 Helpful

Re: Data says “searching “ issue please help asap

You probably wont get any useful help here.I have the same issue.I had my iphone on an EE payg sim.I though i was using it, but apparently not through EE (iphone!).They disabled it (Ofcom rule)It went into the searching state.I bought a new EE sim, b...

APN SETTINGS AND USERNAME AND PASSWORD

Hi i have a EE essential sim card currently in a tablet , can i use this sim card to give access to the cloud for a Blackview Dr900s dashcam ?If yes what would the username, apn name and password be please ?

AddOns

I need to buy an add -on but the page is unavailable - how long will it be down for??  Is there another way of getting an add on - I just need to use credit to buy data.

NeilMa by Visitor
  • 416 Views
  • 1 replies
  • 0 Helpful

Resolved! Add data

Why is there no option to add the unlimited data for 7 days? I don't understand how to buy this as there is no add data option 

Re: Mystery excessive data usage

I've just discovered I'm supposed to have used 19.9GB in 7days. Impossible as it's been Christmas and I've been at home so if I've been on my phone it's via wifi. I messaged and the lady said Yahoo and The Telegraph are amongst the main days users. I...

Evans521 by Investigator
  • 2542 Views
  • 6 replies
  • 2 Helpful

Data gifting

Why will it not let me gift data to one person on my plan but it will all the others