Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 160060 Views
  • 50 replies
  • 23 Helpful

Living Abroad and gifting data home top UK

In the next 3 months I'm going to have to relocate to Europe (in the EU for sure) for work for a few years. My plan is to upgrade my SIM so I can use it around Europe, included in my plan.I have another 3 SIM only deals connected to my current plan, ...

Ryan_25 by Explorer
  • 434 Views
  • 3 replies
  • 1 Helpful

Data Allowance

My data allowance renews on the 26th of every month, meaning it renewed on the 26th of this month, 3 days ago. However to my surprise I have received a text reporting that 80% of my data has been used which is odd as I use Wi-Fi at work and sometimes...

simzchaps by Investigator
  • 696 Views
  • 8 replies
  • 1 Helpful

Data Allowance

My new allowance starts on the 29th of every month but I’ve had a text and website account has confirmed to say I’ve used 100% of my allowance for the month but not sure how as I’ve been on WiFi at home and it’s the first day of my new allowance?

Can't gift data

Every month I gift data to my wife through he app, this month the app is generating an error (i have restarted etc) and i get a similar error through the desktop, saying it wil be fixed soon. This has been happening for a week - is this a generic iss...

Pitselah by Explorer
  • 2125 Views
  • 7 replies
  • 0 Helpful

data gifting

For the last few days I can't gift data since the website and app update on teh 27th . When will this be fixed please?Colin

支付

I have ordered PAYG and I plan to go to France, what can I do so that I can also use the data in France

LouisLIU by Visitor
  • 288 Views
  • 1 replies
  • 0 Helpful

Data gifting

Does anyone know why the data gifting isn't working on app or the website 

chrisy79 by Investigator
  • 303 Views
  • 1 replies
  • 0 Helpful