20-11-2024 09:14 AM
is data transfer still down ......
20-11-2024 12:38 PM
Welcome to the community.
Are you still having trouble gifting data now?
Can you try to delete the app and install it again to see if that helps?
If it doesn't, do you see an error message?
Michael
21-11-2024 10:56 AM
I have been trying to gift data for three days now on both my phone and laptop and the same message comes up stating that it's not fixed yet but will be.
Please advise.
21-11-2024 11:45 AM
Hi @citricky
I am sorry to hear that you've been having trouble gifting data.
Have you been able to try deleting and installing the app again to see if that works?
Can you also try to clear the cookies and cache from your browser to see if that helps?
Michael
12-12-2024 03:16 PM
Hi,
I have also been trying to gift data for over 2 weeks from the website not an app, on my laptop that I always use for gifting data and it still won't work.
12-12-2024 05:00 PM
Hi there @mysty
Thanks for coming here.
Do you get an error message when trying to gift data?
Have you gifted data previously to another number on your account?
Thanks 🙂
Leanne.
03-01-2025 09:21 AM
How I transfer data from my one SIM into another my SIM
03-01-2025 11:13 AM
Hi @daniabay
For help with gifting data between lines on your account, just head over to our How do I gift my data and set family controls? page.
It has all the steps you need to transfer data.
Ali