I cant gift data to my daughter when is it going to be fixed please

[rogerdodger69]

is data transfer still down ......

[Michael_D]

Hi @rogerdodger69 

Welcome to the community.

Are you still having trouble gifting data now? 

Can you try to delete the app and install it again to see if that helps? 

If it doesn't, do you see an error message?

Michael

[citricky]

I have been trying to gift data for three days now on both my phone and laptop and the same message comes up stating that it's not fixed yet but will be.

Please advise.

[Michael_D]

Hi @citricky 

I am sorry to hear that you've been having trouble gifting data.

Have you been able to try deleting and installing the app again to see if that works?

Can you also try to clear the cookies and cache from your browser to see if that helps?

Michael

[mysty]

Hi,

I have also been trying to gift data for over 2 weeks from the website not an app, on my laptop that I always use for gifting data and it still won't work.  

[Leanne_T]

Hi there @mysty 

Thanks for coming here. 

Do you get an error message when trying to gift data? 

Have you gifted data previously to another number on your account? 

Thanks 🙂

Leanne.

[daniabay]

How I transfer data from my one SIM into another my SIM 

[Ali_A]

Hi @daniabay 

For help with gifting data between lines on your account, just head over to our How do I gift my data and set family controls? page. 

It has all the steps you need to transfer data. 

Ali