Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
HiI anyone else having problems with data gifting? I've gifted twice this month (my reset day in 15th) and neither has been applied.Jim
I gifted 2GB of data from one sim to another this morning and it is showing gifted from one but doesn’t appear on the other - I got no text. tried again with 500MB and this time got a notification text but this also hasn’t appeared on the data allowa...
Same problem as a lot of people seem to have - two days into the month I'm informed that 80% of my data usage has been used up, when I have barely used my phone, and it is on wifi for 80% of the time - certainly overnight. Has happened for several m...
I forgot to text 150 and activate roaming. I’m now overseas… is there anything I can do?
Had this message. Hi from EE.As you've reached your Spend Cap, we've now barred some chargeable services, including using your phone abroad. If you're the account holder you can increase it by logging in to My EE or texting SPEND CAP to 150. If you'r...
I have two phones. One is a 4GB plan the other is a 1GB plan. I gotr a message that my 1GB plan is 80% of data used so I have tried to gift data from the other account as I have done on previous months, but it is now saying that the phone I am gift...
Hi, I text ROAMING to 150 and now I’m all set up to use phone in Italy. Just like to check that to make calls and text to UK do I have to have to have mobile data, data roaming ‘on’ or can I keep them turned ‘off’. This may be a basic question, but I...
Hi, Going on holiday to Egypt have seen on a couple of posts that data add ons will be offered on landing. Can anyone provide up to date prices for this ? TIA
message say addons purchase error we woking on fixing this page 2 day need back normail i cant though for data for my kids and myslef mean cant not txt them how long for problem teachin fix data on mobile i though back normal but did.t work failed ag...
