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I have a Samsung A6 mobile phone. How do I access G4?

Dme2
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1 SOLUTION

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OP certainly won't be connecting to 5G on a Samsung Galaxy A6 from 2018, but should connect to 4G bands naturally.

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5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Dme2   What’s G4 ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

It should connect to 4G naturally or even 5G.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

OP certainly won't be connecting to 5G on a Samsung Galaxy A6 from 2018, but should connect to 4G bands naturally.

XRaySpeX
EE Community Star
EE Community Star

OK, I didn't bother investigating the spec of the phone, but I aimed to answer the supposed Q & added an afterthought 😉

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

If, by "G4" you mean "4G", this is simply a radio access technology like "2G" or "3G". If your phone has coverage indicators, then you have service and thus very likely 4G.

Does your phone show "VoLTE" next to your coverage indicators? This means "Voice over LTE" which is the technology behind 4G-calling... you're using the 4G network for your voice calls & mobile data if so.