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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 166815 Views
  • 50 replies
  • 23 Helpful

0 out of 0 data

So my mobile data says its got four bars and it works but when i go on the app it says i have 0 of 0 mobile data and it doesn't work when i use it, also if i try and get a mobile data add on it wont show that i can. It works for my watch and 3 other ...

Data issue

Hello,when I upgraded the operative said I would be receiving double data but I don’t think it has been added to my account and my data has run out this month. Can you check this please?kind regardsDavid Williams 

DW2812 by • Visitor
  • 301 Views
  • 1 replies
  • 0 Helpful

Most data used?

Anyone used over the 600GB FUP on EE Unlimited plans, if so what happened to your data speeds was it slowed down a lot, not at all or what was the situation?Been using Three for a while with unlimited data so never needed to consider usage, I know 60...

£20 credit to activate data

Hi there  I have £40 credit and I want to activate the data by £20 credit for a month but it doesn’t activate automatically. Can you help me with that? 

No access to cellular data.

For the last 2 weeks I have apparently been using my cellular data at an alarming rate. I have purchased data in addition to my plan. This has also been gobbled up. I now have no cellular data access on my I-phone and I pad. Technical at EE now say t...

Resolved! Data

How do I send data to my husband 

Rcwitty by • Visitor
  • 309 Views
  • 1 replies
  • 1 Helpful

Internet issue

Hi,Whether I am connected to my Wi-Fi at home or using my data, I can't seem to be connected to the internet. Can anyone help? 

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