Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 182475 Views
  • 50 replies
  • 24 Helpful

Data

I want to add on data but it won’t allow me. Can someone assist please ?

Trying to add data

Hi alli have two phones on one account my number isn’t allowing me to add data but when I switch to my wife number it canany help? 

Gifting data

I am trying to gift data to my sons phone, which I do every month. However, it is saying I can't do it and that he has unlimited data. This is not correct (only has 250mb on his plan). How do resolve this issue?

WayneM11 by Visitor
  • 418 Views
  • 1 replies
  • 0 Helpful

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 182475 Views
  • 50 replies
  • 24 Helpful

Resolved! Data

Can I gift data to another person on ee but isn’t on my account 

Picture messages

Ive been charged for sending picture messages even though they were sent from an  iPad  signed into WiFi and not from mobile 

Hotspot on laptop

I can’t seem to find my phone as a hotspot no matter what I try, is this some kind add on that needs to get activated/disabled? 

Internet

Internet is rubbish keeps buffering can any one help

Cazie by Visitor
  • 374 Views
  • 1 replies
  • 0 Helpful