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Data

Chloeb544
Explorer

‎28-12-2024 06:35 AM

For the last 3 days my data hasn’t been working whilst I’m out and can’t access nothing until I connect to wifi at home is there anyway you can help me? 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎28-12-2024 09:01 AM

Hi @Chloeb544 

  • Are you on EE PAYG or pay monthly contract. 
  • Are you in the UK. 
  • Have you tried restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chloeb544
Explorer
In response to Northerner

‎28-12-2024 09:13 AM

Hi I’m a monthly phone bill and is in the uk and have restarted my phone 4 times and isn’t working 

0 Helpful
Lesley_W
EE Community Support Team
In response to Chloeb544

‎28-12-2024 11:52 AM

Hi @Chloeb544 

Welcome to our community.

When you try and access data, is it showing any signal?

Do calls and texts work ok?

Lesley