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Data

Chloeb544
Explorer

‎28-12-2024 06:35 AM

For the last 3 days my data hasn’t been working whilst I’m out and can’t access nothing until I connect to wifi at home is there anyway you can help me? 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎28-12-2024 09:01 AM

Hi @Chloeb544 

  • Are you on EE PAYG or pay monthly contract. 
  • Are you in the UK. 
  • Have you tried restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chloeb544
Explorer
In response to Northerner

‎28-12-2024 09:13 AM

Hi I’m a monthly phone bill and is in the uk and have restarted my phone 4 times and isn’t working 

0 Helpful
Lesley_W
EE Community Support Team
In response to Chloeb544

‎28-12-2024 11:52 AM

Hi @Chloeb544 

Welcome to our community.

When you try and access data, is it showing any signal?

Do calls and texts work ok?

Lesley