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Reduce data

Karen231
Visitor

‎06-01-2025 10:39 AM

I would like to reduce my mobile data

0 Helpful
1 REPLY 1
Ritu_D
EE Community Support Team

‎06-01-2025 11:36 AM

Hi @Karen231 

Hope you are well.

Thanks for reaching out to us on the community. 

Could I just ask, are you currently in contract? 

Have you changed the plan to increase the data? We are unable to reduce the mobile data mid contract unless you originally signed up for a contract with less data and you increased it during your contract term. 

Ritu.