Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 136005 Views
  • 49 replies
  • 20 Helpful

Data

I have unlimited mobile data but now they say I have run out till 9th may?

Gifting data

I am trying to use the EE App to gift data from one of my 2 unlimited data packages to my daughter, but it comes up with an error. I've tried the website, and again this shows an error. I've tried calling, but unable to speak to anyone.

CR15BRD by Explorer
  • 146 Views
  • 3 replies
  • 0 Helpful

Excessive data usage, not in line with phone

Hello,I've recently switched to EE and everything has been good so far, except from yesterday when I got an 80% warning for data. It was at this point I turned data off on my phone.This morning I got a message at 2am saying I had used 100% of my data...

Screenshot_20231215-141807.png Screenshot_20231215-142247.png
Hbege by Explorer
  • 645 Views
  • 5 replies
  • 2 Helpful

Cellular Data Randomly Turned off

My mobile data has suddenly stopped working. No bars of signal, I've turned off/on, done the usual disconnect reconnect etc.I'm on a plan plenty of data left, done a network search. All should be working but it's not..any suggestions?

Mobile data

I’m trying to buy/add on more data and I don’t know how to do it and the ee page is no use 

Data

Can I transfer data from my EE account over to someone else with EE

Jodic83 by Visitor
  • 62 Views
  • 1 replies
  • 1 Helpful

Phone wont connect to wifi or data

Good eveningI was in a meeting earlier and a code flashed up on my phone, i ignored it a said i would look at it later but when i went to look at it later the code had disappeared and now even though my phone is saying it is connected to my wifi netw...

Hotspot not working while roaming abroad

I am currently outside the UK, in the EU and I have a my traveling pass on (paying an extra 2.47£) and while I have access to my data on my phone, I am not being able to use my phone as a hotspot to access the internet on my laptop. I tried everythin...

Bashirs by Investigator
  • 381 Views
  • 5 replies
  • 0 Helpful

Lost phone

Hi, can anyone tell me what ‘ eeuk6054DataUsage’ means on the number usage list on a phone please