Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
HiSince November 25 my data gifting has not been working on the app and web site. Neither workI have called 150 multiple times and all they can do is gift the data from their end. The web just says: "We'll have it fixed soon. Sorry, we can't show thi...
Help! I can't get access to any pub websites with my mobile phone data. Does anyone know why and how I can change this?
I have a data esim ....on the providers account it says i used half of the 5gb. Which i believe is correct but on my andriod phone it tells me i used 7.6gb and rising i have not been able to get internet access for 24 hrs but my data usage keeps risi...
HiI ran out of data last month so thought I'd get an add on for that month only. I'm looking at my bill and I've been charged this month for the add on aswell. How do I cancel this add on, I've tried on app, desktop and sent STOP UNLIMTED ADD-ON to 1...
Same issue all year for me in 2025. I had a Motorola Edge 50 pro, the data kept dropping out intermittently so I got a new SIM card thinking that was to blame, but the problem persisted. I've now bought a new phone (Google pixel on an ESim) because I...
Every time I receive gifted data it disappears even though I haven't used that amount of data. Seems a big con to me
I think it sent the same message 15 times, after that I was trying to buy PLAN05 but it refused to recognise it.
I am exactly the same , nothing has changed on my phone . My home WiFi is very fast and I’ve ran out of data Pretty much and I’m 3 days in.
I’m planning to switch from Three to EE for my SIM / eSIM only home broadband in my own router, probably a business data only SIM due to the number of LAN devices.What has your experience been like?Are you getting an IPv6 address?I look forward to re...
I regularly get messages telling me I e run out of data and my phone crawls to an almost standstill. I ha e being paying for unlocked kore than 2 years and tbh keep fixing it only for it to occur again. I need this permanently sorted.
