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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 192905 Views
  • 50 replies
  • 24 Helpful

Resolved! AGE CONTROLS

I can’t access some websites because of “age controls” I never turned on. And now I can’t find anywhere to turn it off. When I try go on a website it goes to ee website. It’s not my browser. Help please!

Data transfer

I want to transfer some data , before I can do that easy but right now I can’t that was after updating to iso 26.01

Resolved! Delta

I want monthly package 

No Data with 4 bars of 5G

We have been experiencing poor 5G speed for the past 3 weeks. EE technical help are not much use, they make out they have done something or they know when the issue will be fixed. Yet it always reverts to the same lucky to get 0.5 Mbps after 17:00 ea...

Data useage

I have received a message from EE to say all my data has been used. I would like to know day by day, when that data was used. Can anyone advise me how to access that information on the EE app please.

Issues with mobile data

I have spoken to customer service many times before I app grade to iPhone 16p pro max, us you know I am paying unlimited speed but nothing. Same as before 

Gatiso by • Explorer
  • 215 Views
  • 4 replies
  • 1 Helpful

Resolved! Re: Stay connected if your data runs out

Good morning Jordan,I have just had a notice from EE to say my data has run out. As today is the last day of my billing cycle I decided that it was not important and I would run with the 'stay connected' part of my plan.But I'd been cut off.So I rang...

Katfood by • Explorer
  • 229 Views
  • 3 replies
  • 2 Helpful