Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Can I use data on 2G or is it calls and texts only?

Resolved! Data

How can I see the remaining data in my account and how can I add more?

How do I change data package? Any easy ways?

Was looking to increase my data package from 25GB to Unlimited, however I can't seem to find any option to. I've been on this contract for 6 months now, and I always seem to find myself running out. I have slow, unreliable internet at home, so being ...

Resolved! How do i remove parental controls

Как оплатить пакет за основной счёт

Могу ли я оплатить пакет за основной счёт

SIM card issues

I changed over to EE sim only contract and had my old number ported since doing this I cannot use iMessage or FaceTime or sign out of my iCloud account. I have spoken to EE who went through all the simple steps I had already completed following the...

Add ons

I can’t buy add ones at all. Is this going to be fixed soon?

Data usage

Hi I have also been in the same boat as you when I used it for 2 minutes with 20 GB and then it went to 2 I have figured out why and the reason is all about the money i read the terms and conditions and a little hidden clause in there states “ a few ...

Resolved! The date is not working on my phone

Resolved! Facebook, messenger WhatsApp does not work when on data

HiHaving trouble with my data all works fine on utube and most apps apart from Facebook, Messenger and what's app, I have phoned EE they say everything is how it should be, been into 4 EE shops and all they say is if you can get utube then your data...