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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 132433 Views
  • 49 replies
  • 20 Helpful

Resolved! Unlimited internet

How do I find out how much unlimited data would cost me as I o my get 100gb a month just now

1973 by • Investigator
  • 313 Views
  • 3 replies
  • 3 Helpful

Data

There seems to be a discrepency on my banked data allowance ie 43.3mb by text & 29.3 on-line. Which is correct xxxxxxx xxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

Data ⁶

I switched from 15 pound deal to 20 pound deal the other day you get 50g data it's sayin iv only 2 gigs left there no way I could have used it. Does  my data roll on and then reset to the 50 

Tiernan1 by • Visitor
  • 225 Views
  • 1 replies
  • 0 Helpful

SIM / eSIM - 5G / 4G+ (Galaxy S21 5G)

Hi,I've been having the occasional issue with my S21 5G losing connection to the mobile network. I've seen similar on work phones in the past and a replacement SIM has often fixed the issue.Rather than calling up, paying £1.50 and waiting for a new S...

no 4G for months

despite customer service insisting O have 4G in my area I have not had it since swapping my mobiles from BT. I am getting no help at all.

Glenn464 by • Visitor
  • 216 Views
  • 2 replies
  • 0 Helpful

Resolved! EE app

Hey I’m having a problem with the app I have a SIM card and I’m trying to buy a months worth of unlimited data but I can’t seem to find it I keep coming across SIM cards I can order is there somewhere I can go in the app to just top up the SIM card I...

Data usage

Every month for the last 4 or 5 months getting data usage warning when not been using phone. Having to change settings to turn off mobile data when not connected to home WiFi, rendering phone useless at times. Warning blames certain apps that can be ...

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