Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I have a contact phone sim only - if I purchase a contact data only sim ( adding to my account ) - can I use the data share to top up the mobile data only sim ?Thanks
Hello everyone,I have home broadband with EE(100 mb plan) for about a year. A few months ago I signed up for SIMO plan for 24 months. I am wondering am I eligible for those 20Gb mobile data boost which was advertised when you have BB and mobile with...
Hi I have unlimited data plan with free roaming unlimited data as well and an iphone 14 pro max.I use my phone as a hotspot, and sometimes after I get the message saying that Ive used all my 100gb that I can share but I can still enjoy my unlimited d...
I recharged my sim with 10pounds on the 28/10/2023 ,and on the 29/10/2023 I was told I have 0. 20p left in my balance. My data did not work nor did I makes calls. Pls why
Both myself and a friend who have data packages and never usually use our full allowance ran out. Has anyone else had the same issue last month with no change in usual usage?
I have no reception?
On the front screen of the app, you are shown what data you have used in the current month, however, as seen by the screenshot, it's very approximate. (left hand side) Only when you drill down on tapping, 'view full usage', do you get a more accurate...
I have my allowance of 150GB data showing in my account online and in the app but my phone is only showing that I have 3GB (and that I have exceeded that!) and the data renewal dates don't match. How do I sort this?
