Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 204452 Views
  • 50 replies
  • 24 Helpful

Data usage

I’ve had a text from EE to say my data usage has been used up this month . I never use my data and haven’t done anything different this month . How can I check it ?

Resolved! Mobile internet dropping out continuously

The last fortnight or so (possibly slightly longer but I don't think so) my mobile internet has gone from pretty much perfect to a nightmare. In areas where I would usually have 4g and perfect signal, I now find the internet either disappears complet...

Seadrex by Valued Contributor
  • 12637 Views
  • 32 replies
  • 2 Helpful

Data network not working good

Hi, my postcode is B26 3BA, I got some issues with the Data. Sometimes is working fine and sometimes is not. Can someone help me out please. Thanks

Ismael190 by Investigator
  • 546 Views
  • 1 replies
  • 0 Helpful

Data issue

Hi I just got my sim card 2 days ago and when I inserted and tried to use I'm only able to make calls and I'm not able to use my Internet can anyone please call me on +************and sort it out please.... [Mod edit: Please do not share personal det...

Yash69 by Visitor
  • 601 Views
  • 2 replies
  • 3 Helpful

Snapchat

Hello I really need some desperate help with my data. My iPhone won’t let me send or revive Snapchat images or messages on Snapchat and this has been a pain for a couple of years if anyone has any suggestions and helpful tips this would be great full...

Data

I had choosen EE for data sharing, but for the last 6 months, my data sharings option has been disable, and every time I have to call your service. Customer service has been keeping me in the loop with the "under process" story for the last 6 months....

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Resolved! Data

Hi am on holiday have bought a eSIM for data usage but keep getting a text from ee saying increase spending cap, my data is working fine so I presume the eSIM is working any way to check am not being charged extra by ee for roaming thanks all 

Resolved! DATA NOT RENEWING

HI, MY DATA RENEWS ON THE 2ND OF THE MONTH BUT ITS THE 2ND TODAY AND ITS STILL SAYING THERES NO DATA ON MY ACCOUNT, ITS ALSO NOT LETTING MY=E SEE MY MARCH BILL, I TRIED TEXTING 150 BUT THATS ONLY SHOWING A BILL FOR 10/02 AND SAYS MY NEXT BILL WILL BE...