Mobile Data

Can’t send a email on mobile data, works on Wi-Fi

I’m having a issue with both my iphone and iPad dataI cannot send a email using mobile data, it works fine on Wi-Fi, I can use mobile data to receive email ok, and web browsing etc.I have put a 02 sim into my phone and it works perfectly sending emai...

I have credit on my account so why cannot I use any data

I have credit on my account so why cannot I use any data?

Mobile data - switch off parental control

I have a EE card that I use for portable mobile data. I had read that in order to be able to switch off Parental Controls I could adhere to a Monthly plan and so I would be able to do it online. I subscribed a plan to then realise that this plan is s...

data gifting

Why am i unable to gift data to my other lines? When i asked on the phone if this was an option they said yes - but when i go to gift the data it states up unable to. 

Internet

I pay a monthly bill of around £200. I also have unlimited internet. Why is it so poor? That pages don't open? What's more, it is unlimited so that I can also use the internet from my computer. However, the internet does not work on my computer. What...

Roaming outside the EU

I am going on a Caribbean cruise and will be travelling to different locations, which would be the best package to get to be able to use my mobile data? 

Unable to gift data for days

I have unlimited data on my contract, and 3 family members on my account. I normally gift data to them each month, but have been unable to do this since data refresh on 18th June. I get message saying website is under maintenance. I have tried updati...

Hot spot

Is hot sporting on a device free on ee I have an unlimited plan and am just wondering if I can hotspot a second ohone off it for long periods of time at no extra charge ? 

Please start my package