Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 160058 Views
  • 50 replies
  • 23 Helpful

Re: Mobile Data not working on social media apps

Curious what I should do because I’m also having this issue and I am not the bill payer or account holder so I’m assuming tech support won’t speak to me. At the moment I can’t speak to the acount holder and have been having this issue for 8 days now!

Tethering limit on an all rounder plan with unlimited data

I'm thinking of purchasing an ipad wifi only, can I use my tethering data from my iPhone so I can use an iPad anyhwere with as much data as I want using my unlimited all rounder plan from my iPhone? This would be great so I don't have to purchase a m...

WarwickS by Visitor
  • 647 Views
  • 1 replies
  • 2 Helpful

I cant buy data

Hey guys I usually but my addon data via the 150 text and I've just tried to buy unlimited as I don't have WiFi in my new house, it sends a message back saying " Sorry, there has been a problem and we cannot add this add on, please try again later" ...

Davidg22 by Explorer
  • 916 Views
  • 3 replies
  • 0 Helpful

Data Add On

I'm about to run out of data and purchased an add on 2 days ago. I've still got a small amount of mb left, does this add on activate when my allowance runs out?I've got no record of it being purchased on my account.Thanks!

Addons

Haven’t been able to add a addon for over a month now after a few phone calls still haven’t sorted the issue will be jumping to another network soon and take my £50 a month elsewhere 

WhatsApp can’t register

Got a new phone today transferred everything and now I can’t use WhatsApp I get to point where I put my number in and country click next it takes me to privacy a policy supposed to take me to a page where I can request a verification code ? Does anyo...

Fozzybea by Investigator
  • 599 Views
  • 5 replies
  • 0 Helpful

Weird values in Data Gifting

Hello!I’ve noticed a weird thing when gifting data. At the start in each billing cycle, I top up each number in my account until they reach 10GB. When I log in, later in the month, the total values change to match whatever is remaining. For example, ...

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Kalessin by Explorer
  • 347 Views
  • 3 replies
  • 1 Helpful