Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I get 13gb each month but on the app and my online account it says I have 13gb left out of 39gb which I’ve never had 39gb anyone else had this problem?
I have a data-sharing contract with EE, meaning I can move data between the various EE devices I have. Last night, I ran out of data on my primary number, so I went onto the app to transfer the remaining 15GB from my second phone to my primary one. P...
We have a data SIM for a camera.Need to Link it our EE account to see balance.Enter the EE phone number.It sends a passcode to the camera WHICH CAN'T respond.Try to get it to send the code to my Vodafone mobile. It won't link that as it sees it is n...
It seems this happens when the data of a device goes to zero. You can either mess about ringing EE, or, buy 100Mb for £1.38 or so, then you can gift data as normal (You may need to switch on 'allow data add on').Obviously to avoid happening in the fu...
Can’t gift data now for a week !! Saying come back later it’s driving us 4 potty
I work from home most of the time and use my mobile linked to my Sky 100gig Internet connection but EE say I have used 100 gig of my mobile data???
Phone data is being barred, have made payments and arrangements.
I have an IPhone 13 and would like to know how I can restrict my sons mobile data access at regular time each day, and disable the restriction the following morning from my EE App
***** Please help***** Why is Data sharing not working. Its been done for approximately 10 days.Any idea of what to do? Regards Matt
